I wanted to take a moment to recognize Tara in the Service Department at Route 18 Chrysler Jeep Dodge Ram for providing such an outstanding experience!

I recently spoke with Tara to schedule an appointment for warranty work on my 2026 Ram 1500. From the very beginning, she was extremely helpful, patient, friendly, and accommodating.

After realizing that the diagnostic and repair process could take some time, I called back to ask about the possibility of getting a loaner vehicle. Tara was more than happy to help. She worked with me to find a better appointment time when a loaner would be available, making the entire process incredibly easy and convenient.

What really impressed me is that I haven’t even brought my truck in yet, and I’m already impressed with the level of customer service! It’s refreshing to deal with someone who genuinely seems interested in helping customers and making the service experience as smooth as possible.

Thank you, Tara, for your patience, professionalism, and willingness to accommodate me. You’ve already made a fantastic first impression of Route 18’s Service Department. I’m looking forward to bringing my RAM in and hopefully making Route 18 my go-to dealership for service in the future.

Awesome experience so far. Thank you, Tara!