Awesome and remarkable customer service. Thanks to Matthew Delise and Sofia, I bought my dream car and the process was seamless. Both were patient, professional and dedicated to helping me. I’m still in shock, got my dream car and there was excellent teamwork. If you’re in the market for a new car, definitely stop by Jeep on Route 18 - highly recommended.
Source: Google
Great customer service was provided. Everything was done in a timely manner. All of our expectations were met. Michael D understood what we were looking for. Everything was done in a timely manner. All of our expectations were met. Michael D understood what we were looking for.
Source: DealerRater
Source: Google
I had such a wonderful experience purchasing my Jeep Compass thanks to Chuck! He was incredibly patient, calm, and professional throughout the entire process. I really appreciated that I never felt rushed or pressured into making any decisions. He made the whole car buying experience comfortable and stress free. Chuck genuinely made me feel like I was in good hands. I’m so happy with my new Jeep and would highly recommend asking for Chuck if you’re looking to purchase a vehicle. Thank you again for such a great experience!
Source: Google
Leasing or buying a new car is always a bit stressful, but Route 18 Auto Group made the process completely seamless. I specifically worked with Matt Delise, and I’m glad I did. I went in with a game plan, laid out exactly what I wanted to accomplish, and Matt worked with me to make it happen. I wanted to trade in my older car, and they gave me a far better appraisal than any other Jeep dealership around. Next thing I knew, I walked out with a brand-new Wrangler, a vehicle I’ve always wanted. I will definitely be going back in the future! Thanks again Matt, I appreciate you!
Source: Google
Once again, nothing but exemplary top notch service. Jeff Henry and Chris Lardieri are the best of the best!!! Great customer service. I wouldn’t go anywhere else. Jeff Henry and Chris Lardieri are the best of the best!!! Great customer service. I wouldn’t go anywhere else.
Source: DealerRater
Once again, nothing but exemplary top notch service. Jeff Henry and Chris Lardieri are the best of the best!!! Great customer service. I wouldn’t go anywhere else.
Source: Cars
Source: Google
From the moment I started working with Alan and his team, I forgot everything negative I've ever heard about car dealerships. They were easy to work with and delivered a phenomenal experience for my new Ram lease. Highly recommend working with Alan & Joseph. Thanks Guys
Source: Google
Best place to buy a car
Source: Google
This was our second purchase of a Jeep Wrangler with Route 18! Alan, Anna, Beth & Sophia are incredible people to work with! They got us the Jeep we wanted and we couldn’t be happier!
Source: Google
First off, I will never take the time out my day to write a review unless I was very disappointed and completely upset about my experience at this service department. They charged me almost $800 for 2 tires and a oil change, that is outrageous. I was never aware of that, the prices that was told to me were completely different from what I had to pay. They dont tell you the real price upfront because they know that customers will run away. Even the estimate they send to your phone is still completely different from when they get you there and ready to pay. I find it unprofessional and dishonest to do that to customers that are unaware of all the additional unnecessary fees that gets added to the repairs and when you ask why I wasnt made aware of all this , you literally get no answer. And on top of all that, they never return calls, it took them more than a week to put 2 tires and do a oil change on my vehicle, and I paid almost $800 for just that. I am beyond disappointed and I would never go back there or recommend anyone to use that service department.
Source: Google
Went in to buy my first new car. Knew I wanted the Dodge Durango GT but they were able to help customize it to my exact specifications and what I had imagined it to be. They will also help get discounts if you're eligible. Turned out even better than I expected. They don't push anything on you but give you all the information and will take the time to explain everything you need. Everyone that helped me with this deal had great communication and costumer service was top notch.
Source: Cars
Went in to buy my first new car. Knew I wanted the Dodge Durango GT but they were able to help customize it to my exact specifications and what I had imagined it to be. They will als Knew I wanted the Dodge Durango GT but they were able to help customize it to my exact specifications and what I had imagined it to be. They will also help get discounts if you're eligible. Turned out even better than I expected. They don't push anything on you but give you all the information and will take the time to explain everything you need. Everyone that helped me with this deal had great communication and costumer service was top notch.
Source: DealerRater
For the past eight years, I have been using Route 18 Chrysler to maintain my Chrysler Pacifica. They have been very helpful in giving my minivan the best possible service. All the reps are good, but I'd like to give a shout-out to Jeff Henry. Jeff always gives me the best advice about my vehicle. Even when someone else is helping me, he calls out to me by name when he is passing by. Jeff appears to have a great understanding of the vehicle's needs and communicates them to me very well. I am a highly satisfied customer and when my prior warranty ran out, I renewed it again because I knew how good the service would be. Thanks again Chrysler and Jeff for the fantastic service.
Source: Google
Excelente atención al cliente y muy atentos, abiertos a negociar precios!
Source: Google
Simple. Easy. Concise. I walked in got what I asked for and was accommodated promptly.
Source: Cars
Simple. Easy. Concise. I walked in got what I asked for and was accommodated promptly. Easy. Concise. I walked in got what I asked for and was accommodated promptly.
Source: DealerRater
Very professional and clean dealership. Manny and Glen were very helpful with the sale from start to finish. I also purchased an extended warranty, and they were able to give me 4 years or 65k on a used vehicle. Would highly recommend this dealership to everyone.
Source: Google
Chris and Chuck thank you for making my buying experience painless I appreciate your hard work and patience on getting a decent deal 2026 Jeep Grand Cherokee Summit
Source: Google