Went there on Saturday 8/22/2026.. Was interested in a Ram 1500, test drove it and didn't really like it but the Charger caught my eye in the showroom. Test drove that and liked it..When deal was put together, cost was 2 much so I told salesman it's not gonna work for me. That's when he got aggitated and say " What did u expect to pay for this vehicle?" In a very disrespect way. Also told me He took it off the showroom floor and I should be thanking him.

To make a long story short..I can usually work the numbers on a vehicle I really like but this salesman was so disrespectful, I had to get outta there. In all my years of financing vehicles I've never came across a guy so arrogant and full of himself like him.

His name is Joseph Delgado and I will be making a formal complaint with corporate

UPDATE:

I wanted to provide an update to my original review.

Since posting about my experience, I have spoken with Tara in great detail regarding the issues I had with my previous service visit. She assured me that they value my business and that they want to do everything they can to restore my confidence in their dealership.

After several rounds of missed calls and messages, we were finally able to connect and have a thorough conversation about what happened and why I was so disappointed with the original experience.

Both Tara and Chris, the Service Manager, took the time to listen to my concerns and ultimately convinced me to give them the opportunity to rectify the situation. They have assured me that the necessary work will be completed properly, to my satisfaction, and within one day.

I do want to give credit where it is due. I appreciate Tara's continued follow-up and the effort she has made to address my concerns rather than simply ignoring a dissatisfied customer. I also appreciate that both she and Chris are attempting to make good on their commitment to customer service.

Unfortunately, in today's world, it often feels like the personal touch between businesses and their customers has disappeared. Too many interactions become nothing more than invoices, phone menus, and transactions.

In this situation, however, I do feel that Tara and Chris are making a genuine effort to establish that personal connection with me and to correct what was originally a very disappointing experience.

I have agreed to give the dealership another opportunity to make things right. I will reserve my final judgment until the work is completed, but I believe it is only fair to acknowledge the effort they have made so far to address my concerns.

I value the follow-up, the communication, and their willingness to try to earn back my trust as a customer.

I will update this review again once the service is completed.

They are advertising prices on 3rd party sites, but when you contact them their prices are outrageous. They quoted me on a base model ram 1500 and it was about the same exact price of a Bighorn model from Reedman toll in PA. Shop outside the state, you will get better prices then here.

The service so far this place been amazing. Took my car already twice, Jeff in service was great. Everything was done on time, even earlier I expected.

Recently I had the pleasure of buying a Jeep Compass and words cannot express how the entire process went. Joe was such a nice salesman and was so helpful and never once made it feel like he just cared about making a deal like other dealerships do. The sales manager Glenn went above and beyond to make the deal happen and out of his way to help. I’m so grateful for their help and will definitely be a repeat customer.

Unresponsible people, poor communication

Superb team to work with. Matt’s sales skills are exemplary and without being too salesy he does excellent sales.