Terrible service - save your money and go somewhere else.

My partner and I saw a Jeep we liked online so we decided to come from Staten Island to check it out. When we pulled up, we were excited to see a fall event going on with a taco food truck. Beth, our sales associate & the staff welcomed us. After telling her what truck we were interested in, she told us to help ourselves at the food truck as she got the keys for us to test drive. Free food & fast service? Yes please! Beth was professional, passionate & such a pleasure to work with. There was not a single pushy person looking to jerk us around for a quick buck. That made us feel like valued customers, which is much more appreciated to us. That is what ultimately made us decide to finance with them. Thank you to Beth, Sophia & Chris for taking great care of us. They were able to get us what we needed quickly without a problem as we vibed to the music & enjoyed the complimentary popcorn machine. Route 18 Chrysler Jeep Dodge Ram will now be our go to dealership!

We traveled from Philadelphia to Route 18 Chrysler Jeep Dodge Ram to finalize the purchase of the Jeep I had my heart set on, and I can confidently say the trip was absolutely worth it!

After exploring several dealerships closer to home, we found that many of the Jeeps we were interested in were priced higher, with very little flexibility when it came to pricing and trade-in allowances.

From our very first interaction, Chris was professional, responsive, and genuinely helpful. He assured us that they would do everything they could to make our two-hour round trip worthwhile, and they certainly did not disappoint!

Both Chris and Chuck were wonderful to work with throughout the entire process. They were professional, accommodating, and made the car-buying experience smooth and enjoyable.

We had an exceptional experience at Route 18 all around! It was refreshing to work with a dealership that truly values its customers and follows through on its promises.

A huge thank you to Chris and Chuck for making the experience so positive. Not only was the drive well worth it, but I ended up driving home in my dream Jeep!

I couldn't be happier with my purchase and would absolutely recommend Route 18 Chrysler Jeep Dodge Ram to anyone looking for a great car-buying experience!

I had a great experience at Route 18 Dealer Shop, especially working with Chuck! He was extremely helpful, professional, and made the entire process smooth and stress free. He took the time to answer all my questions and made sure everything went well. The manager was also amazing and made the experience even better. I really appreciated how welcoming, honest, and helpful everyone was throughout the process. It’s not every day you find a dealership with such great customer service. I highly recommend Route 18 Dealer Shop, and if you go, definitely ask for Chuck! Thank you both for making everything such a great experience.

I had a great experience at this dealership! A special shout-out to Francisco Peralta (Chuck) for being so helpful, friendly, and professional throughout the process. He made everything easy and stress-free, and I really appreciate the time and effort he put into making sure I had a good experience. Thank you, Chuck, for your excellent customer service! I highly recommend this dealership and would definitely come back again.

Awesome and remarkable customer service. Thanks to Matthew Delise and Sofia, I bought my dream car and the process was seamless. Both were patient, professional and dedicated to helping me. I’m still in shock, got my dream car and there was excellent teamwork. If you’re in the market for a new car, definitely stop by Jeep on Route 18 - highly recommended.

I had such a wonderful experience purchasing my Jeep Compass thanks to Chuck! He was incredibly patient, calm, and professional throughout the entire process. I really appreciated that I never felt rushed or pressured into making any decisions. He made the whole car buying experience comfortable and stress free. Chuck genuinely made me feel like I was in good hands. I’m so happy with my new Jeep and would highly recommend asking for Chuck if you’re looking to purchase a vehicle. Thank you again for such a great experience!

Leasing or buying a new car is always a bit stressful, but Route 18 Auto Group made the process completely seamless. I specifically worked with Matt Delise, and I’m glad I did. I went in with a game plan, laid out exactly what I wanted to accomplish, and Matt worked with me to make it happen. I wanted to trade in my older car, and they gave me a far better appraisal than any other Jeep dealership around. Next thing I knew, I walked out with a brand-new Wrangler, a vehicle I’ve always wanted. I will definitely be going back in the future! Thanks again Matt, I appreciate you!

From the moment I started working with Alan and his team, I forgot everything negative I've ever heard about car dealerships. They were easy to work with and delivered a phenomenal experience for my new Ram lease. Highly recommend working with Alan & Joseph. Thanks Guys

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