Went in to buy my first new car. Knew I wanted the Dodge Durango GT but they were able to help customize it to my exact specifications and what I had imagined it to be. They will also help get discounts if you're eligible. Turned out even better than I expected. They don't push anything on you but give you all the information and will take the time to explain everything you need. Everyone that helped me with this deal had great communication and costumer service was top notch.
Source: Cars
Went in to buy my first new car. Knew I wanted the Dodge Durango GT but they were able to help customize it to my exact specifications and what I had imagined it to be. They will als Knew I wanted the Dodge Durango GT but they were able to help customize it to my exact specifications and what I had imagined it to be. They will also help get discounts if you're eligible. Turned out even better than I expected. They don't push anything on you but give you all the information and will take the time to explain everything you need. Everyone that helped me with this deal had great communication and costumer service was top notch.
Source: DealerRater
For the past eight years, I have been using Route 18 Chrysler to maintain my Chrysler Pacifica. They have been very helpful in giving my minivan the best possible service. All the reps are good, but I'd like to give a shout-out to Jeff Henry. Jeff always gives me the best advice about my vehicle. Even when someone else is helping me, he calls out to me by name when he is passing by. Jeff appears to have a great understanding of the vehicle's needs and communicates them to me very well. I am a highly satisfied customer and when my prior warranty ran out, I renewed it again because I knew how good the service would be. Thanks again Chrysler and Jeff for the fantastic service.
Source: Google
Excelente atención al cliente y muy atentos, abiertos a negociar precios!
Source: Google
Simple. Easy. Concise. I walked in got what I asked for and was accommodated promptly.
Source: Cars
Simple. Easy. Concise. I walked in got what I asked for and was accommodated promptly. Easy. Concise. I walked in got what I asked for and was accommodated promptly.
Source: DealerRater
Very professional and clean dealership. Manny and Glen were very helpful with the sale from start to finish. I also purchased an extended warranty, and they were able to give me 4 years or 65k on a used vehicle. Would highly recommend this dealership to everyone.
Source: Google
Chris and Chuck thank you for making my buying experience painless I appreciate your hard work and patience on getting a decent deal 2026 Jeep Grand Cherokee Summit
Source: Google
Mike A is an excellent salesman and Sophia the business manager was awesome. She explained everything to us
Source: Cars
Upfront with pricing. Don't play any games. Docs could be signed electronically and they even offer home delivery. They made the whole transaction fast and easy. Don't play any games. Docs could be signed electronically and they even offer home delivery. They made the whole transaction fast and easy.
Source: DealerRater
Mike A is an excellent salesman and Sophia the business manager was awesome. She explained everything to us manager was awesome. She explained everything to us
Source: DealerRater
Upfront with pricing. Don't play any games. Docs could be signed electronically and they even offer home delivery. They made the whole transaction fast and easy.
Source: Cars
The entire team was extremely helpful This was a last minute purchase and they put us in the best option possible minute purchase and they put us in the best option possible
Source: DealerRater
The entire team was extremely helpful This was a last minute purchase and they put us in the best option possible
Source: Cars
Great ?? Matt was a great guy, knows his stuff and he deserved a raise
Source: Cars
Great ? ? Matt was a great guy, knows his stuff and he deserved a raise ? Matt was a great guy, knows his stuff and he deserved a raise
Source: DealerRater
Great experience with rt.18 Jeep. Our salesperson Joe was extremely knowledgeable and guided us through the sales process. Joe had amazing follow up on many questions needed to make decisions! Everyone there is friendly and patient.
Source: Google
We had no intention of leasing again through Rt 18 after repeated difficulties with our previous vehicle and service and Ryan continued to call us and ask that we give him and team another chance. I appreciate his drive and commitment to improve a less than stellar experience and keep us as customers.
Source: Cars
We had no intention of leasing again through Rt 18 after repeated difficulties with our previous vehicle and service and Ryan continued to call us and ask that we give him and team another chance. I appreci repeated difficulties with our previous vehicle and service and Ryan continued to call us and ask that we give him and team another chance. I appreciate his drive and commitment to improve a less than stellar experience and keep us as customers.
Source: DealerRater
I wanted to take a moment to recognize Tara in the Service Department at Route 18 Chrysler Jeep Dodge Ram for providing such an outstanding experience!
I recently spoke with Tara to schedule an appointment for warranty work on my 2026 Ram 1500. From the very beginning, she was extremely helpful, patient, friendly, and accommodating.
After realizing that the diagnostic and repair process could take some time, I called back to ask about the possibility of getting a loaner vehicle. Tara was more than happy to help. She worked with me to find a better appointment time when a loaner would be available, making the entire process incredibly easy and convenient.
What really impressed me is that I haven’t even brought my truck in yet, and I’m already impressed with the level of customer service! It’s refreshing to deal with someone who genuinely seems interested in helping customers and making the service experience as smooth as possible.
Thank you, Tara, for your patience, professionalism, and willingness to accommodate me. You’ve already made a fantastic first impression of Route 18’s Service Department. I’m looking forward to bringing my RAM in and hopefully making Route 18 my go-to dealership for service in the future.
Awesome experience so far. Thank you, Tara!
Source: Google