Bought my car and have it serviced at this dealership. It's always a great experience. Low wait times, price is fair, good customer service. Everybody is friendly and helpful answering my questions. So glad I bought my jeep at this dealership!
Source: Yelp
I couldn't be happier with the staff and service! Everyone is friendly, attentive, and genuinely cares about their customers. They make you feel valued and always go the extra mile to make sure you're completely satisfied with the service provided.
Source: Google
Perfect customer service! Thank you to Tara, Kevin and Chris L for always helping.
Source: Google
Tara is one of the best employees. She always helps me whenever I have a question or need assistance with an appointment. She is incredibly kind, helpful, and professional, and I truly appreciate everything she does.Jeep is fortunate to have people like Tara on the team. Employees like her provide outstanding customer service and create a great experience for customers. Thank you, Tara, for all your help!
Source: Google
MY PATIENCE HAS RUN OUT!
Should be ZERO stars.
For over 3 weeks I've been trying to have a conversation with Chris Lardieri. I've lost count of how many emails and phone messages I've left at the dealership. He did return one call but I was unable to have a conversation with him at that time.
I'm trying to get a refund for one of the two smoke tests that were performed. The first showed no leak and the check engine light went off. Two weeks later the light came back on. After a second test they now believe they have found the leak.
Clearly the leak wasn't found the first time making me question if I'm entitled to a refund for the first one.
Chris comes off as being genuine when you're face to face and spending money. Based on the above that isn't the case when there is an issue. Instead, you'll spend time you don't have chasing him down.
Source: Google
Source: Google
Very friendly! ! Knowledgeable and courteous. They made me feel at home and won a new customer for both service and my next purchase. ! Knowledgeable and courteous. They made me feel at home and won a new customer for both service and my next purchase.
Source: DealerRater
Very friendly!! Knowledgeable and courteous. They made me feel at home and won a new customer for both service and my next purchase.
Source: Cars
I normally don't write these but I called the service dept on Friday 6/26/26 at about 3:55 pm expecting for the phone to ring and not get answered. I spoke to Tara who was not only extremely helpful, but was very professional and informative. I will definitely be taking my Jeep to you for service in the future based on this interaction. Great customer service. Thank you.
Source: Google
I had a Great experience with this dealership. Matt was knowledgeable, friendly and easy to work with. I would recommend him to all my friends and family. Matt was knowledgeable, friendly and easy to work with. I would recommend him to all my friends and family.
Source: DealerRater
I had a Great experience with this dealership. Matt was knowledgeable, friendly and easy to work with. I would recommend him to all my friends and family.
Source: Cars
Tara in the service department took great care of me today. Exemplary customer service skills. She made sure my questions and concerns were addressed promptly and with a cheerful disposition. :)
Source: Google
Source: Google
The team at this dealership is the reason I stay with Jeep. This team care about its customers and it shows. I can’t thank this group of men and women enough.
Source: Cars
The team at this dealership is the reason I stay with Jeep. This team care about its customers and it shows. I can’t thank this group of men and women enough. Jeep. This team care about its customers and it shows. I can’t thank this group of men and women enough.
Source: DealerRater
Has a great experience with Mike. Always love the story from Jeep. Thank you, as always.
Source: Cars
Has a great experience with Mike. Always love the story from Jeep. Thank you, as always. Always love the story from Jeep. Thank you, as always.
Source: DealerRater
Jeff was I fantastic help keep me informed of everything and the Service Dept did a great job. Everything turned out wonderfully and I recommend this Rte 18 jeep to everybody.and in addition the service department did a fantastic job everything was done wonderfully
Source: Google
Ken M from Old Bridge,NJ Brought my 2019 JL Wrangler in for oil change and tire rotation EXCELLENT experience dealing wit my advisor Jeff Henry 5 STARS Very friendly and knowledgable Car was completed in the time Jeff said. .Highly recommend Rte 18 Service Department Ask for Jeff Henry. Kudos to Mike A. and Ryan M.
Source: Cars
Ken M from Old Bridge,NJ Brought my 2019 JL Wrangler in for oil change and tire rotation EXCELLENT experience dealing wit my advisor Jeff Henry 5 STARS Very friendly and knowledgable Car was completed for oil change and tire rotation EXCELLENT experience dealing wit my advisor Jeff Henry 5 STARS Very friendly and knowledgable Car was completed in the time Jeff said. .Highly recommend Rte 18 Service Department Ask for Jeff Henry. Kudos to Mike A. and Ryan M.
Source: DealerRater