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★★★★★ Oct 29, 2026

Had an amazing experience, worked with me on price, timeline and exactly what I needed.

See Chuck, what a guy!

Reviewer: Source: Google

★★★★★ Oct 29, 2026

I had a great experience today bringing my Jeep in for maintenance. Jorge was absolutely wonderful! He is very friendly, professional, and provides outstanding customer service. He took the time to answer all my questions, explain everything clearly, and make sure I felt comfortable throughout the process.

It’s always a pleasure to deal with someone who genuinely cares about customers and goes above and beyond to provide excellent service. Jorge is a great asset to the team, and he truly deserves recognition for his outstanding work.

Thank you, Jorge, for making my visit such a positive experience! I highly recommend this location, and I will definitely be coming back for future service. Five stars all the way! ✨✨✨✨✨

Reviewer: Source: Google

★★★★★ Oct 28, 2026

I can't thank the service team enough for taking care of an unexpected issue with my vehicle, been having a problem for three months but they diagnosed the problem quickly, Denise worked with me on timeline an unexpected issue with my vehicle, been having a problem for three months but they diagnosed the problem quickly, Denise worked with me on timelines, and ensured my car was safe and road-ready before handing the keys back. True professionals who go above and beyond for their customers.

Reviewer: Source: DealerRater

★★★★★ Oct 28, 2026

I can't thank the service team enough for taking care of an unexpected issue with my vehicle, been having a problem for three months but they diagnosed the problem quickly, Denise worked with me on timelines, and ensured my car was safe and road-ready before handing the keys back. True professionals who go above and beyond for their customers.

Source: Cars

★☆☆☆☆ Oct 27, 2026

Terrible service - save your money and go somewhere else.

Reviewer: Source: Google

★★★★★ Oct 27, 2026

My partner and I saw a Jeep we liked online so we decided to come from Staten Island to check it out. When we pulled up, we were excited to see a fall event going on with a taco food truck. Beth, our sales associate & the staff welcomed us. After telling her what truck we were interested in, she told us to help ourselves at the food truck as she got the keys for us to test drive. Free food & fast service? Yes please! Beth was professional, passionate & such a pleasure to work with. There was not a single pushy person looking to jerk us around for a quick buck. That made us feel like valued customers, which is much more appreciated to us. That is what ultimately made us decide to finance with them. Thank you to Beth, Sophia & Chris for taking great care of us. They were able to get us what we needed quickly without a problem as we vibed to the music & enjoyed the complimentary popcorn machine. Route 18 Chrysler Jeep Dodge Ram will now be our go to dealership!

Reviewer: Source: Google

★★★★★ Oct 27, 2026

Reviewer: Source: Google

★★★★★ Oct 26, 2026

We traveled from Philadelphia to Route 18 Chrysler Jeep Dodge Ram to finalize the purchase of the Jeep I had my heart set on, and I can confidently say the trip was absolutely worth it!

After exploring several dealerships closer to home, we found that many of the Jeeps we were interested in were priced higher, with very little flexibility when it came to pricing and trade-in allowances.

From our very first interaction, Chris was professional, responsive, and genuinely helpful. He assured us that they would do everything they could to make our two-hour round trip worthwhile, and they certainly did not disappoint!

Both Chris and Chuck were wonderful to work with throughout the entire process. They were professional, accommodating, and made the car-buying experience smooth and enjoyable.

We had an exceptional experience at Route 18 all around! It was refreshing to work with a dealership that truly values its customers and follows through on its promises.

A huge thank you to Chris and Chuck for making the experience so positive. Not only was the drive well worth it, but I ended up driving home in my dream Jeep!

I couldn't be happier with my purchase and would absolutely recommend Route 18 Chrysler Jeep Dodge Ram to anyone looking for a great car-buying experience!

Reviewer: Source: Google

★★★★★ Oct 25, 2026

Very accomodating and explained the buying process eloquently The seller was very patient Awesome personnel

Source: Cars

★★★★★ Oct 25, 2026

Very accomodating and explained the buying process eloquently The seller was very patient Awesome personnel eloquently The seller was very patient Awesome personnel

Reviewer: Source: DealerRater

★☆☆☆☆ Oct 25, 2026

Bad bad experience shopping at this dealership. Went to this dealership to check my options for my lease. The guy was negative from the beginning and not interested to show me any offers. Took all Went to this dealership to check my options for my lease. The guy was negative from the beginning and not interested to show me any offers. Took all my information and showed no offers. Totally felt the guy knew nothing that’s why he was just flaking.

Reviewer: Source: DealerRater

★☆☆☆☆ Oct 25, 2026

Bad bad experience shopping at this dealership. Went to this dealership to check my options for my lease. The guy was negative from the beginning and not interested to show me any offers. Took all my information and showed no offers. Totally felt the guy knew nothing that’s why he was just flaking.

Source: Cars

★★★★★ Oct 24, 2026

I had a great experience at Route 18 Dealer Shop, especially working with Chuck! He was extremely helpful, professional, and made the entire process smooth and stress free. He took the time to answer all my questions and made sure everything went well. The manager was also amazing and made the experience even better. I really appreciated how welcoming, honest, and helpful everyone was throughout the process. It’s not every day you find a dealership with such great customer service. I highly recommend Route 18 Dealer Shop, and if you go, definitely ask for Chuck! Thank you both for making everything such a great experience.

Reviewer: Source: Google

★★★★★ Oct 17, 2026

I had a great experience at this dealership! A special shout-out to Francisco Peralta (Chuck) for being so helpful, friendly, and professional throughout the process. He made everything easy and stress-free, and I really appreciate the time and effort he put into making sure I had a good experience. Thank you, Chuck, for your excellent customer service! I highly recommend this dealership and would definitely come back again.

Reviewer: Source: Google

★★★★★ Oct 16, 2026

Awesome and remarkable customer service. Thanks to Matthew Delise and Sofia, I bought my dream car and the process was seamless. Both were patient, professional and dedicated to helping me. I’m still in shock, got my dream car and there was excellent teamwork. If you’re in the market for a new car, definitely stop by Jeep on Route 18 - highly recommended.

Reviewer: Source: Google

★★★★★ Oct 16, 2026

Great customer service was provided. Everything was done in a timely manner. All of our expectations were met. Michael D understood what we were looking for. Everything was done in a timely manner. All of our expectations were met. Michael D understood what we were looking for.

Reviewer: Source: DealerRater

★★★★★ Oct 16, 2026

Great customer service was provided. Everything was done in a timely manner. All of our expectations were met. Michael D understood what we were looking for.

Source: Cars

★★★★★ Oct 15, 2026

Reviewer: Source: Google

★★★★★ Oct 15, 2026

I had such a wonderful experience purchasing my Jeep Compass thanks to Chuck! He was incredibly patient, calm, and professional throughout the entire process. I really appreciated that I never felt rushed or pressured into making any decisions. He made the whole car buying experience comfortable and stress free. Chuck genuinely made me feel like I was in good hands. I’m so happy with my new Jeep and would highly recommend asking for Chuck if you’re looking to purchase a vehicle. Thank you again for such a great experience!

Reviewer: Source: Google

★★★★★ Oct 14, 2026

Leasing or buying a new car is always a bit stressful, but Route 18 Auto Group made the process completely seamless. I specifically worked with Matt Delise, and I’m glad I did. I went in with a game plan, laid out exactly what I wanted to accomplish, and Matt worked with me to make it happen. I wanted to trade in my older car, and they gave me a far better appraisal than any other Jeep dealership around. Next thing I knew, I walked out with a brand-new Wrangler, a vehicle I’ve always wanted. I will definitely be going back in the future! Thanks again Matt, I appreciate you!

Reviewer: Source: Google