I waited for an appointment over a month I needed to get a loaner and when it came to get the loaner they saying that you're under 25 you can't get a loaner and I was already there once and they gave me a loaner is it not even tell me nothing about age very very disappointing and I waited there now an hour plus
Source: Google
I scheduled for service days in advance and dropped my car off the night before (8/11/26). After calling a couple of times to find out what the status is, they finally called at 2 pm to tell me they hoped to get it done in 3-4 days. Ridiculous! No communication, no concern. They are the worst!! I didn't end up getting service, took my car and left, after the Service Manager came out and angrily told me that I was unreasonable to expect that I could receive an oil change on my car in one day. He told me, "no one is doing that". This was the Service Manager!!
Source: Google
We recently purchased an XC40 from Brendan at Ramsey Volvo, and the experience was excellent. He listened to what my wife and I were looking for and made the entire process easy and stress free. The finance team was also great. We highly recommend Brendan and the team there.
Source: Google
What a great experience we had dropping our car off for service before heading out of town. Volvo really shows that they care for their customers. Even though we could tell the dealership was very busy, the environment was relaxed, welcoming, and professional.
We especially want to recognize Loren. It is so nice to be greeted by her friendly smile and long blonde hair. She is beautiful inside and out, and her kindness made us feel right at home. Employees like her are the reason customers feel valued and keep coming back to Volvo. You are lucky to have her on your team, and we hope she gets the recognition she deserves!
Because we know Volvo likes to keep improving, I also wanted to share a couple of friendly suggestions. While the service itself was perfect, it would be wonderful if a quick interior vacuuming was included as a special courtesy when cars are serviced. I know this isn't something you currently offer, but it is a small touch that would make a big difference for your customers. It would also be nice to offer a few healthy snacks such as fruit or nuts for customers as they wait to enjoy - as other Volvo locations offer this and it can help for a rushed morning.
Thank you again for taking such good care of us. God bless you all!
Source: Yelp
Just picked up our new XC90 from Ramsey Volvo, and this was by far the most we’ve ever spent on a car — not even close. Big decision for a growing family, and the whole team made it feel right instead of stressful.
Chris asked what mattered to us, what we actually wanted in the car, and then just nailed it — no back and forth, no haggling games. Josh and Tom came in with a discount that genuinely beat everything else we’d looked at, not just a little. Adam handled the paperwork straight, no upselling, just walked us through everything clearly.
We felt well taken care of the whole way through on what was honestly a nerve-wracking purchase for us. Ask for Chris if you’re in the market.
Source: Google
Had the best experience at Ramsey Tim really made it easy I’ll be back for another lease in three years love my new XC90
Source: Google
Megan was so amazing to work with!! I would recommend her to everyone!
Source: Google
This is my fourth Volvo. We had a great experience. Megan made everything really simple
Source: Google
I'm not sure what's happened to the service department here, but it's not the Ramsey Volvo I used to know. I've been a customer for years and currently lease my second consecutive XC90 from this dealership, so this isn't a one-time visitor venting.
I brought my 2012 S60 in for a real repair: a dead battery caused by a failed blower motor resistor, plus an aging serpentine belt and water pump. Reasonable work for a 14-year-old car. What was on the recommendation list along with it was anything but reasonable -- a $320 "coolant flush" stacked on top of a water pump job that already drains and refills the cooling system, a $320 "emissions system service" that doesn't appear in any Volvo maintenance schedule, and a fuel additive that does the same thing as a $10 bottle of Techron from any auto parts store. Pure upsell on services that weren't needed for the repair I was actually there for.
After picking up the car, I noticed new paint transfer damage on the passenger-side doors and handle that wasn't there at drop-off. I reported it the same day. The service manager's response was to claim the damage was captured "when the vehicle came off the tow truck." Except the car was never towed -- I drove it in myself. I pointed this out, asked for the lot camera footage, and asked them to investigate.
That was nine days ago. I haven't received a response since.
I escalated to Volvo Cars USA hoping they'd hold their franchised dealer to some standard. The reply was essentially "dealerships are independently owned, please continue working with the dealer" -- even when the dealer has stopped responding. Volvo used to back its customers when something went wrong at one of its retailers. Apparently that's no longer the policy.
I don't post negative reviews lightly, but at this point it's the only channel left. If you're considering bringing your car here for service, photograph it before drop-off, get a signed condition report, and decline any 'service' that sounds like a snake oil pitch.
Source: Yelp
A very good experience. We were fortunate to speak to someone who was not a salesperson, but who could clearly and thoroughly answer questions regarding vehicle sizes, comfort, safety options, as well as revealing options that we never knew existed but are very helpful in deciding on a vehicle purchase. He was more than able to answer any and all questions posed. A very enlightening and informative conversation.
Source: Google
Megan service was amazing The best car buying experience ever. 10/10
Source: Google
Our experience at this Volvo Cars dealership was extremely disappointing. The staff was unapproachable and gave us looks that made us feel judged from the start. We were not greeted properly and had to initiate interaction ourselves.
The salesperson provided little to no information about the car and seemed uninterested in helping. When we showed a lease offer from Leasehackr, he dismissed it immediately and rudely said “this is over” multiple times, essentially kicking us out instead of having a professional discussion.
We did not feel respected as customers, and the overall attitude was unacceptable. We will be taking our business elsewhere.
Source: Google
My husband and I had the best experience working with Chris at Ramsey Volvo. Between Chris and all of the employees there who had helped us, they made the entire process so easy and painless. I couldn’t recommend this dealership more!
Source: Google
On my last visit to Volvo of Ramsey I had a very nice interaction with the receptionist and salesman assigned to me. While I did not buy from this dealership, I do appreciate the time, help and information they provided to me during the process of shopping. I will be back to them in the future. Thank you and all the best!!
Source: Google
Source: Google
Steve and John are great! Kept working with me to fix an issue and didn’t stop til it was all resolved! Great attitude … Great guys
Source: Google
Steve in the service department is super helpful and professional with my companies needs
Source: Google
I had a really good experience with Roni Taha, one of the service managers at Ramsey Volvo. I came in with a few issues with my car, and even though they were fully booked, he understood my situation and made sure to squeeze me in between appointments.
Roni was very nice and pleasant to deal with. His communication was excellent he explained everything clearly and made the whole process simple and easy to understand. It really felt like he cared about helping and making sure everything was taken care of.
I would definitely recommend anyone who needs service or maintenance on their car to deal with him. Great experience overall.
Source: Google
10/10
Source: Google
I wanted to share my thoughts about this location We have two Volvos from Prestige Volvo My experience with my last vehicle was outstanding due to the service and support that was provided by Megan Bobko She was courteous, professional and patient She is truly an asset to the Volvo Organization I look forward to working with her again I highly recommend this location-Now Bergenfield NJ Well done Megan !
Source: Google