Came here to give them a one, but after having a slightly more respectable conversation with one of the managers, Brian, I’ll give them two.

I inquired about their Uncharted EV and had been going back and forth with Peter. After getting pricing, which felt like pulling teeth to get a real paper quote, I received multiple back to back texts. Which I wouldn’t mind, nature of the business, but due to work I could not get back to him right away. Peter called me and much like his texts he was passive aggressive over the phone too. I mentioned to him, I found a local dealer and will check out the car there and his response was, “you didn’t realize how far the dealership was before you inquired?” I find that insanely unprofessional.

Considering (1) I have driven further to look at cars and (2) this was my first Subaru experience as well as my first Ramsey Subaru experience. What a way to leave a first impression on the brand and your dealership.

I’ve been in an EV for nearly a decade, and I’m suddenly remembering why I love the EV buying experience. I haven’t had to deal with this type of dealership hassle and rudeness in a years!

When speaking with Brian, although I felt heard I don’t think he received the complaint well. However, I support a manager sticking up for their employees, but it still seemed dismissive of my experience.

Still open to looking at the car/other Subarus, but not sure it will be this dealership, at least not anytime soon.

I bought my car from Ramsey Subaru back in 2020 after shopping around at almost 20 different dealerships, and they gave me by far the best deal.

Flash forward to today: I brought my car in for its final service inspection just 700 miles before hitting the 100,000-mile warranty mark. The service team did a remarkably thorough and honest inspection. They identified a major issue that requires pulling the engine—a $5,000 job taking a full week—and because of my warranty, it's costing me just $100. The extended warranty I bought with the car literally paid for itself multiple times over.

To make it even better, since the engine is already out, they offered to do my oil change for free and replace my timing belt and spark plugs with zero labor charges, saving me even more. On top of that, the extensive work being done comes covered under its own warranty, giving me even more peace of mind moving forward.

From sales to service, the team at Ramsey Subaru is phenomenal, honest, and reasonably priced. I’ve already sent multiple friends here, and I’ll keep recommending them to anyone looking for a dealership that actually looks out for its customers. Thank you especially to Kate in sales and Mariah and Junior in service.

I had a terrific experience with the service/parts team. Max, AJ and John went above and beyond to help obtain and install a cargo box for my Ascent---in a short time frame. All at a reasonable price! I can't speak highly enough of the team!

We knew we wanted a Subaru walking in but for me, the dealership dread was real. I hate going through the process. BUT, much to my surprise, the process was easy and painless. Our salesperson, Chris W, was absolutely wonderful. He knew his stuff, had a calm, easy-going vibe and we did not feel pressured at all. He made sure we were well informed about all aspects of the vehicle, answered our questions thoroughly and he was great to work with! Corey, the finance manager was equally helpful, easy to work with and efficient. When we get our next Subaru, it will be from Ramsey Subaru.

Great experience with Chris Wallin from start to finish. He made trading in my Crosstrek for a Forester so easy and I love my new car. Great service and professionalism all around at Ramsey Subaru. I highly recommend them!

If you're looking to buy/lease a car, go see Alex P. and his assistant Will V. at Ramsey Subaru. They were incredibly knowledgeable, friendly, and made what is usually a stressful process (especially when you have a 5 year old with you), completely painless. They truly went above and beyond to make sure my family got a great deal and that all my questions were answered. Excellent customer service from start to finish!

Subaru of Ramsey has a great team. Sales associate and techs are knowledgeable and there's no pressure or continuous phone calls like other dealerships. Chris W. took the time to discuss what ai was looking for and take me on test drives to decide on a vehicle. He was patient while I decided. When I picked up the car he took the time to explain all the features and even help troubleshoot the phone connection with my Samsung and Waze with the connection. His team member Larry G. was also great with the technical questions. I would definitely recommend buying or leasing from Ramsey.

Great experience with Chris Wallin. Very knowledgeable sales person and very easy to deal with. He took time to satisfy our financial goals and to go over basic in-cabin controls and features.