There are plenty of Infiniti dealers around me, I choose to drive an hour away to Ramsey because of their professionalism and attention to detail.
Edwin Service rep very personable the picture looks different then who I saw at the visit. I could see he had a smile even with the mask. The last two time I had my vehicle serviced I had the same pleasure as he was the same Rep. He kept me up to date and answer any questions I had. He a great asset to your dept.
Excellent personalized service. On time and on budget. The service department made me feel right at home and allowed me to stay connected to my office during the service visit.
My attendant was cordial and helpful. He explained the problem to be fixed and helped me to set a digital clock and offered me for any helps in the future.
I felt valued as a customer. I was greeted immediately by a friendly and helpful associate. I was given a great loaner vehicle. All service was explained as well as cost and they did their best to help save me money. The service was done in a reasonable amount of time and the car came back cleaned.
I have leased three cars and the process has been great. The Maintenence department is up to par as well!
My experience with Roberto in service was perfection! Came in without an appointment for replacement tires. Roberto was the consummate professional, it was a job well done!
Had service done by at Ramsey Infiniti for fluid changes, rotars, and brakes. Roberto helped me and was extremely pleasant and helpful and even took 10% off the total . Great experience !
Yes! Would definitely recommend! Dennis made everything so simple and quick! This was definitely the best sales experience at any dealership we've been to.
The customer service was great and with great professionalism, they were aware that all the service is complete, the vehicle was delivered at the time they required, at all times they were aware of the client and provide the necessary services
Easy drop and go. Loaner ready and waiting. Work was done quickly and as promised. even did some diagnostic work at no charge for a battery issue.
I received excellent customer service while taking my car to be serviced. Work was done in a timely matter while I waited. Staff was helpful and friendly.
Ramsey Infiniti staff members are always a pleasure to encounter...the staff is always knowledgeable about the vehicles..and are always personable....Very happy customer
Thank you for the great service especially during these trying times. Looking forward to enjoying my new infiniti vehicle. Thank again. Stay healthy and safe.
Hands down the best customer service I’ve ever experienced in a car dealership. Nuno has made every visit easy, painless and quick. 10/10 recommend coming here for all your service needs. If the service department is so great I can only imagine the sales team is the same. Thanks Nuno and Ramsey Infiniti. Appreciate you very much.
My service appointment went very smoothly. I dropped off the car a few minutes prior to my appointment time and it was ready for pick up prior to the promised time. The entire staff was very helpful and friendly.
Everything was smooth from top to bottom. They gave me a great deal for me and my wife. They wanted to keep my business and honest and up front throughout the process.
Although it took several visits to sort out my problem, the dealership was courteous and prompt to supply a loaner vehicle. Updates were frequent and thorough.
I believe this is my 6th or 7th car I have leased from this dealership over the past 20 years. That speaks for itself. Willem Ryksen was my salesmen I worked with for years who I miss but Jason Kaplan worked with me and did a very good job.