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Jul 18, 2026

Angie is the best! I will seek her out again when I trade in my next vehicle.

Reviewer: Source: Google

Jul 16, 2026

Reviewer: Source: Google

Jun 27, 2026

Unethically price gouging customers in service department. Got a service 4wd light. The TCCM is the first thing they change for this fix. The Mopar part msrp is $400 on their catalog. This service department charged me $811 for this exact same part. The part sits directly under the driver seat. One screw holding it in. It’s a plug and play module. 10 minute swap. I was charged 2.5 hours labor for a 10 minute fix. I was egregiously over charged. The cost was $1,5000 for such a simple mistake. Stay away from this service department, unless you like being robbed.

Reviewer:

Jun 27, 2026

Unethically price gouging customers in service department. Got a service 4wd light. The TCCM is the first thing they change for this fix. The Mopar part msrp is $400 on their catalog. This service department charged me $811 for this exact same part. The part sits directly under the driver seat. One screw holding it in. It's a plug and play module. 10 minute swap. I was charged 2.5 hours labor for a 10 minute fix. I was egregiously over charged. The cost was $1,5000 for such a simple mistake. Stay away from this service department, unless you like being robbed.

Reviewer: Source: Yelp

Jun 27, 2026

Reviewer: Source: Google

Jun 27, 2026

My 2021 Ram was towed to Ramsey Chrysler when a heater hose burst while driving home. The truck was there for a week before anyone looked at it. Then after 6 days I was contacted by the dealer and told it would cost 1477.00 to replace heater hoses and flush cooling system. My truck has only 77000 miles on it and an extended warranty thru Mopar. Of course the hoses weren't covered. So I pay the 1477.00 and leave with my truck. I get to the nearest Wawa for a coffee. I decided to check under the hood. The antifreeze reservoir is well below the lower mark. I was told that the system would have all the air bled out after the flush. So back to the dealership I go. I voice my concern to the dealership and I am told to pull into an open bay to have a mechanic look at it. Two mechanics look at the coolant level. One says it's fine , the truck needs to get to operating temp. I just drove it 10 miles and the temp gauge says coolant is 200 degrees. I voice my concern and the mechanic who said it was normal walks away. The second mechanic gets a gallon of the coolant and adds it until it's full. The two coolant pipes have quick connect fittings. I can't imagine the job took more than 1 to 2 hrs top. Not very happy with the Ram dealership, it should be called a stealership. When you spend nearly $65000 on a truck and bring it to a 5 star dealership the repair should be a fair price. And the repair should be done correctly. Thank God I decided to check the coolant before going home.

Reviewer: Source: Google

Jun 23, 2026

This is my 6th car from this dealership, and 3 of them I’ve bought with Veronica’s help. She’s patient, sweet, and never rushes me, explains everything so you actually understand what you’re signing. The manager Joey Messina always steps in to make sure we get a great deal too. If you want a stress-free car buying experience, ask for Veronica and Joe 5 stars for sure. Thank you!!!

Reviewer: Source: Google

Jun 23, 2026

I just purchased another vehicle from this dealership, and I can honestly say this has been my go-to place for many years. This is my 6th car purchased here, and there is a reason why I keep coming back. and I can honestly say this has been my go-to place for many years. This is my 6th car purchased here, and there is a reason why I keep coming back. A dealership is only as good as the people behind it, and they truly have an amazing team. I want to give a special shout out to Veronica M. who has always been extremely helpful, patient, and knowledgeable when helping me choose the right vehicles for my family. I also want to thank Joe Messina, the manager, who has always taken care of me and worked hard to make sure I received a fair deal and a great experience every time. A team that makes the car buying process easy. I highly recommend them!

Reviewer: Source: DealerRater

Jun 12, 2026

Dani in Ramsey Jeep made everything every easy. She answered all of my questions and was patient the whole time. Thank you again for everything! And thank you to Maria for everything you did as w She answered all of my questions and was patient the whole time. Thank you again for everything! And thank you to Maria for everything you did as well!

Reviewer: Source: DealerRater

Jun 6, 2026

⭐⭐⭐⭐⭐ Exceptional Experience at Ramsey Chrysler Jeep!

I recently purchased a Chrysler Pacifica from Ramsey Chrysler Jeep, and the entire experience exceeded every expectation I had. From start to finish, the team made what is often a stressful process feel seamless, enjoyable, and truly memorable.

A special thank you to Henry K., my salesman, who was absolutely outstanding. Henry was knowledgeable, professional, patient, and genuinely invested in helping me find the perfect vehicle. He took the time to answer every question, explain every option, and made sure I felt completely confident throughout the entire process. His honesty and dedication to customer satisfaction are second to none.

I also want to recognize Mike, my delivery coordinator, who made the delivery experience exceptional. He walked me through every feature of my new Pacifica with incredible attention to detail, ensuring I understood all the technology, safety features, and conveniences before I drove away. His enthusiasm and expertise made me even more excited about my new vehicle.

A huge thank you as well to Will in Finance. Will made the financing process smooth, straightforward, and stress-free. He explained everything clearly, worked diligently to provide the best options available, and made the paperwork process efficient and easy to understand.

The level of professionalism, customer service, and genuine care demonstrated by the entire Ramsey Chrysler Jeep team was remarkable. I never felt pressured, only supported. Their commitment to excellence is evident in every interaction.

I absolutely love my new Chrysler Pacifica and couldn’t be happier with my decision to purchase from Ramsey Chrysler Jeep. If you’re looking for a dealership that truly values its customers and delivers a first-class experience, I highly recommend Ramsey Chrysler Jeep. Thank you, Henry, Mike, and Will, for making this such an outstanding experience!

Reviewer: Source: Google

May 27, 2026

I had an excellent experience at Ramsey Chrysler Jeep Dodge & Ram. Angie Dulak and the entire team—from management to finance—were professional, helpful, and a pleasure to work with. Everyone went above and beyond to make the process smooth and stress-free. I’m very happy with my experience and highly recommend this dealership!

Reviewer: Source: Google

May 26, 2026

Reviewer: Source: Google

May 21, 2026

I am writing this review to warn others about our experience with Ramsey Chrysler Jeep Dodge Ram in Ramsey, NJ. In May 2025, after surviving a horrific accident that totaled our previous Jeep purc experience with Ramsey Chrysler Jeep Dodge Ram in Ramsey, NJ. In May 2025, after surviving a horrific accident that totaled our previous Jeep purchased from this dealership, we returned to Ramsey Jeep because we trusted them. We even worked with the same salesperson, Dani Lynn Kriscunas. Unfortunately, that trust was completely misplaced. We purchased a certified Pre-owned 2021 Jeep Wrangler Willys that was presented to us as having a “clean” history. The sales process moved so quickly that we were never offered a test drive and were not provided a Carfax report at signing. Because we trusted the dealership, we did not question it - something we now deeply regret. Within THREE DAYS of purchase, the check engine light came on along with multiple electrical and transmission-related codes. Since then, this vehicle has been in and out of service for nearly 9 months with repeated failed repair attempts for the SAME issues. Repairs have included:     •    faulty wiring harness replacement     •    BCM replacement     •    transmission valve body replacement     •    ongoing electrical communication failures involving the BCM and TCM during rain/wet conditions This year alone, the Jeep returned to Ramsey THREE separate times for the same issue. During the last two visits, the vehicle sat on their lot for over 20 days each time while we were repeatedly told “no problem found.” On the final visit, the car sat there for 28 days without a proper diagnosis. After months of unsuccessful repairs, we completely lost confidence in Ramsey Jeep and moved the vehicle to another dealership for further diagnosis. We have spent thousands of dollars out of pocket on repairs and rental vehicles while still not having a reliable car. The most disappointing part has been the lack of accountability and meaningful support after the sale was completed. We repeatedly communicated our concerns to service advisor Khary Ogunniyi and service manager Ron Federico. While they appeared to listen, we often felt the urgency and attention necessary to properly resolve the issue simply was not there. We also currently have an open case with Stellantis corporate, but unfortunately have received little meaningful assistance there as well. This is no longer a minor inconvenience, this is a repeated unresolved defect involving multiple failed repair attempts, financial hardship, and serious safety concerns. Please think carefully before purchasing a vehicle from Ramsey Jeep.

Reviewer: Source: DealerRater

May 17, 2026

Had my Jeep Grand Cherokee for 3 days to diagnose water leak. Damp to wet carpets. I was told there was no water leakage after they tested it. Took 3 days. Then I developed mold throughout my car and HVAC system. It’s been 2 years since then. I am not a stupid person but definitely not car expert and relied on what they told me. I asked question's when they said no leaks explained again that carpets were very damp after rain. They became very defensive and arrogant. But, I am looking into taking legal action. I became very sick during the time I brought it in. Allergist confirmed that I have been exposed to molds. Two of which were so high needed lung biopsy and other tests. To diagnose for more life threatening issues. After, my experiences with them about this I would never go back to them again. Basically, the last conversation was with the manager Tom. He didn’t want to hear my concerns. Stood over me while I sat with him in his office and spoke to me like I was a child. I have since heard he is not the manger there. Before this issue I had been happy with the service center. Leased cars from Ramsey since 2017. On a side note was told my that tred on my tires was dangerous and said I need to replace. That obviously was a scary thing to hear. Next thing you know they tell me there is a buy 3 get 1 free sale. I purchased them since I was afraid of the danger they proclaimed. The new tires browned in 2 months (October , November ) so not exposed to hot temps and strong sun as in summer months. They also deflate in the rain. Have pressure checked everytime I get gas. Is set at 38 PSI can go upto 43 at temps of 60. When rainy go down to 33-34. I had someone look at my tires after 2 months they said they looked good. The brand is good. But, not going to be the quality tires that come with new leased vehicle. I had purchased the car 4 months earlier when 36 month lease was done. Shockingly both issues I have had mold and tires occurred after ownership. Attitudes at service center changed as well. Some personnel changes may have occurred but initially dealt with same service representative as I have for years (same one that told me my tire tred was a danger. After, my experiences with them I’m not expecting anything. The emotional and physical illnesses that I deal with daily are due to their incompetence and negligence.

Reviewer: Source: Google

May 13, 2026

Buying my Jeep Wrangler from Ramsey Chrysler Jeep was by far the best car-buying experience I’ve ever had. My Jeep Grand Cherokee was an amazing car, but with how much I drive for work, it was finally time to start looking for something new. I decided I was finally at a point in my life where I could go for the car I’ve always wanted.

Chris Battaglia from the service department connected me with manager Joey Messina, who was awesome and answered my text messages even after working hours. Joey then put me in touch with Angie Guerra, who was absolutely amazing to work with. I work long hours, and she took the time to send me quotes on multiple Wranglers to help me make the right decision. When I had a short window to come in and test drive the Jeep I wanted, she made sure everything was ready to go so the process could be quick and seamless.

Every single person I came into contact with was great to work with. Jason in finance took the time to explain all my options and helped get me the best rates possible. Mike, the delivery coordinator, seamlessly handled switching over my insurance, and you could truly see his passion for Wranglers when he took the time to go over every detail of my new Jeep.

I cannot recommend this dealership enough! Thank you to everyone who helped make getting my dream car such an incredible experience.

Reviewer: Source: Google

May 1, 2026

Great location!! I purchase a car from Ramsey Jeep 6 years ago and went back to them this year for a new finance. Everyone in this dealership is wonderful. From the finance people, the loan adviser and the coordinator Micheal. I wish knew everyone's name.

My sales associate was Anas Alchorbae. He was wonderful. He was very considerate, knowable and did everything to get me the best deal. They even respected my time and got everything done in time for me to make my son's baseball game. I have nothing negative to say regarding my experience. Thank you Anas and the whole team who helped me.

Reviewer: Source: Google

Apr 28, 2026

Again, the disappointment from the sales dept. I have to return a lease jeep wrangler 4xe, Chrysler Capital the people that allows you to get more customers is telling me that lease vehicles can be returned to ANY Chrysler dealer, I called the dealer 4 times for the receptionist to pick up, then I got passed around to 2 other people to be told “we don’t have room for vehicles not purchased here” really? That kind of bad attitude is the reason why I didn’t buy from you the first time around, now I’m not buying my next Jeep again from you because of your unwillingness to work with me or even ask “are you buying again?”. Mind you I did all my services on my Jeep and my Ram truck with you. So I’ll drive the 40min north to NY and return and buy again, going out of my way To NoT purchase from you will be a pleasure.

Reviewer: Source: Google

Apr 28, 2026

Highly recommended – Sales agent Angie. G. And all others involved were pleasant to work with and genuinely supportive from start to finish.

Reviewer: Source: Google

Apr 15, 2026

By far, the absolute best truck buying experience ever. I have purchased 15 vehicles in my lifetime to this point and this is easily the best. From sales to sales manager to truck overview, all involved we I have purchased 15 vehicles in my lifetime to this point and this is easily the best. From sales to sales manager to truck overview, all involved were down right terrific people - which are hard to find. Henry began by asking financing questions and providing numbers no other dealership in 3 states did Why? Because they wanted to sell a truck by doing it the right way. I actually uber'd 2.5 hours from Pennsylvania to get this truck from Ramsey. Would do it all over again. They saved me close to 2k on the deal. Even if it had been dead even on price, there is a glaring difference between Ramsey and the amateurs I went to first.

Reviewer: Source: DealerRater

Apr 1, 2026

They had a AI bot, emailing us nonstop harassing us for our phone number. Any dealership that uses AI bots, instead of a human taking the Time to email people, is no dealer that anyone should do busine our phone number. Any dealership that uses AI bots, instead of a human taking the Time to email people, is no dealer that anyone should do business with. It is very insulting. It was done during open working Hours, not after Hours. But even if it was after Hours, it is very insulting especially because that bot is using a real human name, pretending to be a human. The replies from this silly bot were increasingly bizarre, abstract, and generic, so after a message or 2, I immediately concluded that I wasn't conversing with an actual human being. If the dealership can't take the Time for an actual human to write to me, I would never recommend that anyone buy anything there. And this silly bot just wouldn't give up. Always wanted to have the last word. Strangest thing I have ever seen. Don't ever shop here.

Reviewer: Source: DealerRater