Very nice experience
Source: Google
This is my second Stelvio and I couldn’t be any happier. The entire staff is very friendly, professional, organized, and knowledgeable in all areas. I personally dealt with Brad (sales), Trevor (finance), Jesse (management), and Chris (service advisor). They each exemplified a level of professionalism that is unmatched at any other dealership. Shopping for a car can be frustrating but Alfa Romeo in Upper Saddle River makes it easy. I wouldn’t go anywhere else!
Source: Google
Source: Google
I bought my daughter her first car. Luigi was excellent to work with and made sure she got what she wanted!!!
Source: Google
Very good experience, very nice and professional team. Thanks to Omar in the sales department for helping me get my new Alfa Romeo Giullia Veloce and Chris in the customer service department for recommending me.
Source: Google
I recently had the pleasure of purchasing an Alfa Romeo Stelvio at Ramsey Alfa Romeo and had a fantastic experience with their Sales Consultant, Omar Hileh. Omar took the time to understand my preferences and helped me find the perfect Stelvio that fit my needs. He was very friendly and never pressured me to make a decision. I truly appreciated his patience and dedication to ensuring I was satisfied with my choice. Overall, I highly recommend working with Omar if you’re in the market for a new Alfa Romeo. He made the entire buying experience enjoyable and stress-free!
Source: Google
Had such a great experience at Alfa Romeo at Ramsey. The employees were well knowledgeable and helpful! Definitely would recommend to anyone looking to get a new car to come here !
Source: Google
Source: Google
We purchased our second car in a year from Ramsey Alfa Romeo. We were provided with excellent service from Luigi and Jesse. We will definitely be back!
Source: Google
Dealership was excellent. They were very warm and accommodating. I did not feel pressured at all throughout. Luigi was very friendly and helped find the exact car I was looking for. They ultimately gave me an amazing offer that I could not refuse! So happy with this new car!
Source: Google
Purchased a used vehicle. Staff was helpful and knowledgable. I would definitely recommend to my friends and would purchase from them again without hesitation. Ask for Omar, He is great!
Source: Google
I have been visiting several dealerships in NJ/PA/DEarea in a quest of getting a 'gently' used vehicle. Hands down, I got the best treatment at Ramsey Alfa Romeo. No ridiculous fees, or dealer installed "mandatory" stuff you dont need. No pressure...no gimmicks...actually I felt a positive energy from all the people working there. It could be because the owner of that place is treating employees well...at least that was my impression you can see that Thanks Omar and Trevor and the young lady at the reception desk.
Source: Google
I’m on my 2nd Alfa Romeo Stelvio, bought from the same dealership and salesman, Brad! Both times I was in and out in UNDER 2 hours, got exactly the deal I was comfortable with and didn’t feel like I was being jerked around during any part of the process. Brad is a straight shooter and is very pleasant to work with and really goes above and beyond to help the client achieve what is needed to stay within your comfort zone, all while getting a vehicle that has more bells and whistles (for the price) than any other vehicle on the market right now, in my opinion. If you don’t own an Alfa Romeo, you have to check out the Ramsay dealership and definitely work with Brad. Trevor, in financing, was amazing as well. It didn’t take more than 30 minutes to finish the documentation portion and he did an excellent job explaining everything without wasting a minute of my time.
I basically sent them an inquiry at 2:30 in the morning on Sunday and by 7 PM I was walking out of the dealership with my new and gorgeous ride! A+++++
Source: Google
Had to drive two hours but well worth it. Was able to get most of the preliminary paperwork done from home via email. When I arrived I was politely greeted. Omar made the car buying process painless with his easygoing approach and answered all questions. In a relatively short period of time I was on my way home with a car for my wife. Eric Z
Source: Google
Great Sales Representative who was both very knowledgeable and professional as well as extremely courteous with impeccable attention to customer service detail provided throughout the transaction. Office staff including the managers and sales finance professional were outstanding, too. Would I buy a car here again? 1000% a resounding YES!
Source: Google
Excellent experience from start to finish. Got the exact deal I wanted. I was in and out within an hour Got the exact deal I wanted. I was in and out within an hour
Source: DealerRater
Source: Google
Review for "Jessie Giordano"- General Sales Manager
I had the pleasure of meeting Jessie Giordano, the general manager, during my first visit to the dealership. From the moment we walked in, he made us feel comfortable and welcome. His communication style was refreshingly open and non-pushy; he genuinely wanted to understand what we were looking for. We were referred to this dealership by two friends who had both purchased cars from Jessie, and they couldn’t have praised him more highly. After experiencing his service firsthand, I can confidently say they were right. If you're in the market for a high-performance vehicle, I wholeheartedly recommend checking out the Stelvio. It offers incredible pick-up and looks sharp on the road. We made the right choice coming here! Thank you, Jessie.
Secondly, I had the pleasure of meeting with Omar Hailey, a Sales Consultant who truly impressed us with his expertise and dedication. He took the time to give us a comprehensive overview of the car, meticulously covering every detail from top to bottom. During our test drive, his genuine enthusiasm and knowledge shone through, making the experience enjoyable and informative. Having owned several luxury cars in the past, I’ve interacted with many salespeople, but Omar stood out as someone who truly prioritizes the customer experience. Unlike others who rush through the process to get to the next sale, Omar was patient and attentive, ensuring that I felt comfortable and well-informed. He answered all of my questions thoroughly, never once glancing at his watch, even though the dealership had already closed for the day.This level of commitment and professionalism is a rare find and exemplifies what true customer service should be. I am incredibly grateful for the time and effort Omar invested in making my experience exceptional. Thank you, Omar!
By now, it’s clear that I chose to purchase my car from Ramsey Alfa Romeo in Upper Saddle River, NJ. I have to say my last interaction was a positive experience was thanks to Trevor Brennan, the finance representative at the dealership. From our very first interaction, it was evident that Trevor possessed a deep knowledge of both the vehicles and the financing options available. Trevor also took the time to explain various warranties and additional coverage plans. Rather than pressuring me into purchasing them, he presented the information clearly and objectively, highlighting the benefits while allowing me the space to make my own decisions. This level of respect for my autonomy was refreshing, especially considering how often customers are made to feel that declining extra coverage will lead to future regret. Overall, Trevor’s expertise and thoughtful approach made my car-buying experience enjoyable and stress-free. It’s rare to find someone in the industry who genuinely prioritizes the customer’s needs over sales, and I truly appreciated the noble way he conducted himself throughout the process. Thank you, Trevor!
I highly recommend for you to visit the dealership located on 17 South, Upper Saddle River!
Source: Google
Always delivers the finest service courteous and timely Sales dept especially Luigi are top notch Work hard for you to get the right car timely Sales dept especially Luigi are top notch Work hard for you to get the right car
Source: DealerRater
Outstanding service, excellent team! ! My Alfa Romeo sales person - Toni - retired, and this time I was taken care of by Omar- the sales consultant, Jesse - their General Manager, and Tre ! My Alfa Romeo sales person - Toni - retired, and this time I was taken care of by Omar- the sales consultant, Jesse - their General Manager, and Trevor - their Finance Manager, - all great people!
Source: DealerRater