Came in for a recall on my G70. The service department is extremely professional and friendly. The recall work was completed in less than 35 minutes, and they gave me a complimentary car wash on top of that! Great experience

I recently had a great experience shopping for a vehicle at Genesis of Denville. From the moment I walked in, the dealership had a welcoming, upscale atmosphere and the staff made me feel like a valued customer rather than just another sale. A special thank you to Carlos, who was professional, knowledgeable, and incredibly easy to work with throughout the entire process. He took the time to answer all of my questions, explain the different Genesis models and features, and never made me feel pressured. During the test drive, he pointed out the quiet cabin and smooth acceleration of the vehicle, which really helped me appreciate the difference between the trims. His patience and attention to detail made the car-shopping experience smooth and enjoyable. What stood out most was how transparent and straightforward everything felt. Carlos worked hard to make sure I was comfortable with every step, from the test drive to discussing pricing and options. He clearly broke down the monthly payment differences and available packages so I could compare everything without feeling rushed. The entire team at Genesis of Denville was courteous and efficient, and the process moved along without the typical dealership stress. If you’re considering a Genesis vehicle, I would absolutely recommend Genesis of Denville and ask for Carlos. He made what is usually a stressful experience feel relaxed, professional, and genuinely customer-focused.

I have taken my vehicle here for every aspect of servicing my G70. Whenever a complexity with my vehicle arose, the service manager and advisors truly take the time to listen to what I describe rather than rushing to conclusions. Walter, Joe, & Mario in the Service Dept. are friendly, stand by their work, and always value the customers experience. Thank you for honest, attentive, and reliable service that I can count on!