I’ve been to a lot of dealerships over the years, and I can honestly say the service department at Genesis of Denville is on another level.

I’ve brought my car here multiple times for routine oil changes as well as a few warranty replacements, and every single experience has been outstanding. From the moment you pull in, the service team is organized, professional, and genuinely helpful. They take the time to explain everything clearly, keep you updated throughout the process, and you never feel like you’re being rushed out the door.

What really stands out is how smooth and stress-free they make the entire experience. Scheduling is easy, the service advisors are knowledgeable, and the work is always done exactly when they say it will be. No surprises, no runaround, and no upselling nonsense that you get at so many other dealerships.

The waiting area is clean and comfortable, the staff is friendly, and you can tell they take pride in doing things the right way. It honestly feels more like a luxury hospitality experience than a typical car service visit.

I’ve dealt with plenty of service departments before, and most of them feel transactional at best. Genesis of Denville is the complete opposite — they treat you like a valued customer and consistently deliver top-tier service. At this point, I wouldn’t take my car anywhere else.

If you own a Genesis and want a dealership that actually respects your time and takes care of your vehicle properly, this is the place to go. Easily the best dealership service experience I’ve ever had.

I love the experience and my sales advisor Bradley did an amazing job, showing me the features and overall great service. I recommend Salerno Duane and Bradley when purchasing a car, they will take care of you.

This was our first experience purchasing a vehicle from Genesis of Denville. We love our new 2026 GV70. Our sales associate was Nick Salvemini. Nick was very welcoming and professional right from the start and guided us smoothly through the entire purchasing process. The entire team was very helpful and made for an enjoyable experience. We will definitely be back for our next car.