Came in for a recall on my G70. The service department is extremely professional and friendly. The recall work was completed in less than 35 minutes, and they gave me a complimentary car wash on top of that! Great experience

I recently had a great experience shopping for a vehicle at Genesis of Denville. From the moment I walked in, the dealership had a welcoming, upscale atmosphere and the staff made me feel like a valued customer rather than just another sale. A special thank you to Carlos, who was professional, knowledgeable, and incredibly easy to work with throughout the entire process. He took the time to answer all of my questions, explain the different Genesis models and features, and never made me feel pressured. During the test drive, he pointed out the quiet cabin and smooth acceleration of the vehicle, which really helped me appreciate the difference between the trims. His patience and attention to detail made the car-shopping experience smooth and enjoyable. What stood out most was how transparent and straightforward everything felt. Carlos worked hard to make sure I was comfortable with every step, from the test drive to discussing pricing and options. He clearly broke down the monthly payment differences and available packages so I could compare everything without feeling rushed. The entire team at Genesis of Denville was courteous and efficient, and the process moved along without the typical dealership stress. If you’re considering a Genesis vehicle, I would absolutely recommend Genesis of Denville and ask for Carlos. He made what is usually a stressful experience feel relaxed, professional, and genuinely customer-focused.

the experience is ok. the gentleman who helped me was nice. i plan on maybe buying a genesis so i didnt want to leave this review on my account. i met the sales manager and he seemed to care more to talk about his divorce than selling me a car. that was really unprofessional as im there to buy a luxury car. everything else was a fair experience.

I have taken my vehicle here for every aspect of servicing my G70. Whenever a complexity with my vehicle arose, the service manager and advisors truly take the time to listen to what I describe rather than rushing to conclusions. Walter, Joe, & Mario in the Service Dept. are friendly, stand by their work, and always value the customers experience. Thank you for honest, attentive, and reliable service that I can count on!

John (from Parts), Joe and Herb (from Service) were all excellent to work with. John got me the part I needed, and Joe and Herb got it installed on my car. Quick, polite, professional service from everyone - thanks again!

I hate buying cars but these guys made it a very easy and comfortable experience. Will definitely use them again in the future.

I received as a birthday gift from my husband a Genesis GV 70, it’s an amazing car!went to the dealership on May 3rd and Christopher Tyther, our salesman, was very helpful. He went over all the car features with me , very patient and cordial. I am so impressed with the car and the dealership especially with Cristopher, I highly recommend this dealer and for all your purchases look for Cristopher he is amazing!

VEHICLE ARRIVED DAMAGED... DEALERSHIP WON'T TAKE RESPONSIBILITY. What a frustrating experience that could have so easily been a good one had the dealership simply done the right thing. We purchased a "like new" Acura MDX from Genesis of Denville in August of 2025. We reviewed the photos online, talked with the sales team, and sent payment-in-full for our purchase. Genesis of Denville arranged transportation to have the vehicle delivered to us, several states away, as part of the deal. The vehicle arrived with a dent in the front passenger side quarter panel. The delivery driver didn't speak English, so I simply snapped a photo, then contacted the dealership, knowing that any reputable dealership I've ever worked with in my life would obviously stand behind this repair. I notified them the same day that the vehicle arrived at my home. The dealership asked that I obtain an estimate, which I did through a reputable local body shop. For the next 6 months I was put through the wringer as the dealership and the company they hired to transport the vehicle argued it out and swapped blame. I was stuck in the middle. After literally 100 emails, photos, phone calls, and more, the dealership just started ignoring me, and is leaving me hanging out to dry. After all efforts were exhausted with management, I have attempted to contact ownership, to no avail. I am disheartened and literally disgusted that a so called "luxury" dealership would operate in this manner. I would expect this out of a seedy New Jersey used car lot. Buyer beware, right? But a legitimate, established business takes responsibility for their product. At least I thought they did, until I met the folks at Genesis of Denville. All I have ever asked is that they simply make it right. Fix my vehicle. Apparently that is too much to ask.

I went to the Genesis of Danville on the 11th of April 2026. Christopher Tyther approached me and within an hour he found the exact GV70 I was to give my wife Fernanda for her birthday. I picked up the car on the 18th of April. What an AMAZING vehicle. Christopher was great, always attentive to my requests. He made my wife extremely happy. Thank you Christopher and Genesis of Danville. I will highly recommend you both.

Horrible experience with preowned purchase of a vehicle. Liars and thefts! Beware if you get a preowned you have it checked for all the “things” they said they fixed/ needed before selling to you! I.e … brakes, fluids, protect coating they say you “have to buy” ! Even filled my window fluid with water because I asked if they can top it off. Froze up first cold weather !

Sale man Bill was irate and rude when I called after the purchase was complete to discuss the high cost coat issue, as it was noticeable it was not applied. He lied to the manager that we were rude, when in fact he was unprofessional and disrespectful.

They did come and get my car after speaking with the manager and he personally took care of the treatment for us.

However, with the fact it needs brakes a month into my purchase , I have no trust in anything they inspected or said they did on the preowned vehicle. I am so uncomfortable and disgusted to even go call or back and have them look at it. I have no trust in anything they say. I feel completely unsafe and I don’t even want the vehicle any longer! As soon as I can get out of it I will! Unfortunately now I have a car I don’t want and need to pay until I have the equity to trade in.

From the moment I walked in to the moment I drove off the lot, the entire experience was exceptional. Carlos and Nick went above and beyond to make the car-buying process smooth, transparent, and genuinely enjoyable. They were knowledgeable, patient, and never made me feel pressured at any point.

The trade-in process was incredibly seamless and fair, which made the overall transaction even more stress-free. Every step was clearly explained, and the level of professionalism and customer care truly stood out.

What impressed me most was their attention to detail and commitment to making sure I was completely satisfied—not just with the vehicle, but with the entire experience. It’s rare to find a dealership that delivers this level of service consistently.

Genesis of Denville has absolutely earned my trust and future business. I highly recommend them to anyone looking for a hassle-free and top-tier car-buying experience—you won’t be disappointed.

Got a new 2026 GV80 from Genesis Denville. Thank you Milissa and Carlos! Major respect to how the manager Carlos runs the dealership. He was straight forward and upfront. Brought us into his office and we directly made a deal with him. Unlike in other dealerships where the manager hides out in their office and the sales associate runs back and forth to tire you out. Thank you and looking forward to next time!

Avoid Genesis of Denville. Once the paperwork is signed, the management team completely stops communicating, even when addressing safety defects and legal violations. I purchased a pre-owned vehicle here and the experience has been a study in negligence

Privacy Breach: They violated the NJ Motor Vehicle Data Deletion Act by delivering the car with the previous owner's account active. A stranger could track my GPS location for weeks and remotely access my car. I had to resolve this security failure myself.

Safety Defects & Misdiagnosis: The car was sold with a leaking tire and a defective trunk assembly. During the test drive, the salesman insisted the rattle was just a "loose license plate."

Professional Negligence: The staff failed to return my keys during the vehicle transfer which left me without my house, mailbox, and work keys.

Lack of Accountability: When I attempted to have these issues fixed, Sales Consultant Bill Gusta and managers Chad Bowers and Carlos Robles dismissed me on multiple attempted calls where I was promised callbacks, and a never replied to a formal written email.

Save yourself the headache and go to a dealership that obeys state laws and values its customers. I am now filing a formal complaint with the NJ Division of Consumer Affairs.

Huge thanks to the team at Genesis of Denville for a top-tier experience today! From the moment I walked in, I felt welcomed and valued. The staff was incredibly upfront and attentive, ensuring all my questions were answered. If you're looking for a dealership that treats you great, this is the place to go!

Had a fantastic experience at Genesis of Denville! The team was professional, transparent, and made the whole process stress-free. Highly recommend them for anyone looking for great service and a premium experience.

Chris is hands down one of the best car salespeople I’ve worked with! He was patient, friendly, and really took the time to answer all my questions without making me feel pressured. He made the whole experience smooth and enjoyable. Highly recommend asking for Chris if you want someone who genuinely cares about helping you!

Chris was very helpful and was very on knowledgeable about all the models and trims for the G70 I was looking for. I would recommend going to Chris again he was a great guy. Felt like a family member was selling me a car not a salesman.

I had an incredible car buying experience at this dealership. Chris Tyther went above and beyond to help me select the perfect vehicle, complete the process and then followed up after. I can’t recommend this dealership enough. The GV70 is amazing too!

I’ve been to a lot of dealerships over the years, and I can honestly say the service department at Genesis of Denville is on another level.

I’ve brought my car here multiple times for routine oil changes as well as a few warranty replacements, and every single experience has been outstanding. From the moment you pull in, the service team is organized, professional, and genuinely helpful. They take the time to explain everything clearly, keep you updated throughout the process, and you never feel like you’re being rushed out the door.

What really stands out is how smooth and stress-free they make the entire experience. Scheduling is easy, the service advisors are knowledgeable, and the work is always done exactly when they say it will be. No surprises, no runaround, and no upselling nonsense that you get at so many other dealerships.

The waiting area is clean and comfortable, the staff is friendly, and you can tell they take pride in doing things the right way. It honestly feels more like a luxury hospitality experience than a typical car service visit.

I’ve dealt with plenty of service departments before, and most of them feel transactional at best. Genesis of Denville is the complete opposite — they treat you like a valued customer and consistently deliver top-tier service. At this point, I wouldn’t take my car anywhere else.

If you own a Genesis and want a dealership that actually respects your time and takes care of your vehicle properly, this is the place to go. Easily the best dealership service experience I’ve ever had.

I love the experience and my sales advisor Bradley did an amazing job, showing me the features and overall great service. I recommend Salerno Duane and Bradley when purchasing a car, they will take care of you.